18+ National Responsible Gambling Programme 0800 006 008. Winners know when to stop. Get help
LicensedBets

Independent South African account help

Hollywoodbets FICA documents and upload help

Submit Hollywoodbets verification documents through its official FICA self-service portal. The portal accepts an ID number, account number or cellphone number to begin. Hollywoodbets' account guide asks for a colour ID copy or photo, with both sides of a smart ID card. Uploading a file is not the same as receiving approval.

We are not Hollywoodbets support. We cannot access an account, approve a withdrawal or receive FICA documents. This page contains no registration or deposit offers.

Where to upload Hollywoodbets FICA

The official address is fica.hollywoodbets.net/Home/Index/. You can navigate there from Hollywoodbets’ own website. Check the complete hostname before entering an identifier; a page using the logo or the word “FICA” is not by itself authentic.

The portal supports photographs taken on a phone, existing phone files and files selected on a computer. Start with your own account identifier and follow the requests presented for that account. This Licensed Bets page does not have an upload form and will never collect your identity documents.

Prepare a readable submission

The operator’s account guide specifies a colour ID copy or photograph, including the front and back of a smart ID card. That is a starting instruction, not a promise that those images alone will complete every verification case. Follow any additional request in the official portal or from authenticated support.

Before uploading, inspect the actual file rather than its thumbnail:

  1. Check that every edge of the document is visible. Do not crop off identifying information.
  2. Zoom in. Names, numbers and small text should remain legible, without glare or motion blur.
  3. Make sure front and back are separate, correctly oriented images if the portal requests them that way.
  4. Confirm you chose the intended file. A bank notification, account screenshot or picture of a document envelope is not an ID image.
  5. Preserve an unedited original privately. Do not change a name, expiry date or document number to make it match an account.

Never borrow another person’s ID or use a second account to get around a verification problem. If your legal name or account information has changed, ask the operator how to correct the record.

Upload failure is different from verification rejection

SituationPractical next step
The file will not attachCheck the file format and size requirements actually displayed by the portal. We have not verified a universal file-size limit.
Upload progress stopsCheck your connection, then inspect the account’s submission status before repeating the upload.
The page says submitted or receivedKeep that confirmation. It establishes receipt, not approval.
The document is rejectedRequest the specific reason. Rephotograph a blurred image; ask how to correct an account mismatch rather than altering the document.
Verification remains pendingAsk whether the submission is complete and what remains outstanding. Record the support case number.

How long does Hollywoodbets FICA take?

We do not publish a guaranteed approval time. A working upload portal is not evidence that a particular account will be cleared in minutes. Reviews may depend on document quality, account details and further checks. A deadline quoted for an older upload service should not be treated as a measured turnaround for your current submission.

If the reason you need verification is an outstanding payment, reference both the verification case and withdrawal reference when contacting support. Our Hollywoodbets withdrawal guide separates document review, payment processing and cash collection so you can identify where the request is held.

Is proof of address always required?

Do not assume every account has identical requirements. Use the document list presented for your case and ask Hollywoodbets to clarify any additional proof-of-address or identity request. We will not override a current account-specific request using an older generic article.

Keep your documents out of public support threads

Do not post an ID, account login, document image or SMS code in a comment section. If an unsolicited contact offers “instant FICA approval” for a fee, verify the claim using the contact details reached independently from the official operator site. Nobody at Licensed Bets can accelerate or approve your verification.

Sources and limits

  • Hollywoodbets FICA Self Service. Public portal inspected on 6 September 2026. It offers mobile photo/file upload and desktop file upload, and asks for clear, readable images. No personal details were submitted.
    https://fica.hollywoodbets.net/Home/Index/
  • Hollywoodbets account and FICA guide. Official guide retrieved on 6 September 2026. It specifies a colour ID image and both sides for a smart ID card. Requirements can differ where further checks are requested.
    https://blog.hollywoodbets.net/how-to-open-a-hollywoodbets-account/

Operator source addresses are shown as text: this account-help section carries no outbound bookmaker links or paid referrals. Navigate independently to the official operator site for support.

These are published instructions, not a measured payout-speed test. Your cashier, verification status and the operator’s response determine what applies to your request. Report an editorial correction without including account credentials or documents.

All account-help guides · How to escalate a bookmaker complaint